terms

Insist on the best, insist on Burra Bears for quality and originality

Burra Bears is a full member of the Shetland Arts & Crafts Association and has undergone an independent quality testing programme.
All our bears are made to order, and may be produced either from our customer’s own sweaters or from garments held in our own stock, please contact us for more details.

Burra Bears and Peerie Burra Bears are made as collectables, they are not a toy.
Peerie Oolets are sold as a toy and hold the CE mark.Bears on Creels

Delivery is 28 days from ordering. If for any reason your order cannot be completed within this time we will contact you to let you know, giving you the option to cancel.

Bears are delivered by Royal Mail Parcel Post or Parcelforce Airmail. 

Please specify if you require any other service.

If you are unhappy with your bear in any way please send him back to us within one month and we shall refund your payment without question, as long as he is in perfect condition and has not been damaged. This does not affect your statutory rights


All goods remain property of Burra Bears until paid for in full – within one month of invoice.

Payment can be made online via Paypal, you can also pay by cheque which can be sent to the address on the contact page.